Three Essential Communication Questions to Ask Your Contractor
Ever wonder why some projects go so smoothly and well, let’s face it, why we so often hear about all the ones that do not?Here we will unravel the secrets of effective communication in construction projects.
Communication Is Key!
In the maze of a construction project, clear communication is crucial. With thousands of components and decisions, a streamlined communication process ensures expectations are met and no detail is overlooked. Don't hesitate to get specific with your contractor, especially on these three pivotal questions.
1. How Do I Get in Touch with You?
Effective communication starts with knowing where and how to communicate. Using a centralized platform can prevent misunderstandings and confusion. For instance, aCustomer Relationship Management(CRM) softwarecan help to keep all communications organized and accessible in one place.
2. Response Time Expectations
Each company has its own response time policy, but it's vital to have a clear understanding of this timeframe. Our company's ethos is to respond within 4 business hours, even if we don’t have the answer yet. This commitment provides our clients with peace of mind, knowing they'll receive a timely response. In emergencies, we also offer a direct communication line.
3. Regular Update Meetings
Regular meetings are crucial for keeping both parties aligned. We conduct a focused 30-minute weekly update meeting with each client. These sessions cover client queries, progress updates, and upcoming decisions. Consistency and a clear agenda are key to these meetings' effectiveness.
The Importance of Defined Communication Processes
Choosing a contractor with a well-defined communication process is vital. This approach can save you time, money, and stress.
Conclusion
Remember, communication is the foundation of a successful construction project. By asking these three questions, you're setting the stage for a smoother, more efficient project execution.
For more information about communicating with Your contractor check out our You Tube Video, How to Talk to Your Contractor.
https://youtu.be/uUoTuBgmhqU?feature=shared